Privacy Statement Website and App
In this Privacy Statement, Check Technologies B.V. (hereinafter: ‘Check’, ‘we’ or ‘our’) sets out how we process your personal data which you provide to us or which we obtain through our Website www.ridecheck.app (the ‘Website’) and/or our Application (the ‘app’). This Privacy Statement was last amended on 11 April 2024. We may amend the Privacy Statement from time to time.
- About us
Check is the party responsible for processing your personal data (the ‘controller’) within the meaning of the General Data Protection Regulation (‘GDPR’).
Check is located at Van Slingelandtstraat 8, 1051 CH, Amsterdam. Any questions you might have can be e-mailed to support@ridecheck.app. - What personal data do we process
This Privacy Statement provides information on the processing of personal data of visitors to our Website and App, including people that rent our vehicles. Consider in this regard contact details, payment details and website use. We also use cookies (after seeking your consent, if required). Further information on this can be found in our Cookie Statement at www.ridecheck.app.
Amongst other things, we process the following personal data in execution of the rental agreement:
- name and address;
- date of birth;
- credit card and other payment details (will be saved by the payment service
provider);
- driving license details;
- email address; and
- phone number.
Amongst other things, we process the following personal data from visitors to our Website and App:
- website visit and use of the app;
- IP address; and
- details of your device.
Amongst other things, we process the following personal data from renters:
- ID number scooter and cars;
- battery charging and use of electricity;
- covered distance;
- ride duration;
- vehicle status; and
- location data of the ride. - For what purpose do we process personal data?
We process personal data for the purposes of our service provision, within the framework of the execution of the rental agreement, to make our Website / App work in a good and effective way, in order to comply with statutory obligations and for sending relevant information.
Personal data of (prospective) renters are processed for the following purposes:
- formation and execution of the rental agreement;
- to offer, deliver and adapt the agreed services, products and/or information to your needs and wishes;
- the promotion and analysis of our services and those of our affiliated partners;
- ensuring that our services are not abused;
- security of scooters and cars;
- fraud and crime prevention through identification and verification of documents and devices;
- detect and remedy faults and malfunctions in the rental process; and
- to improve our services.
The personal data supplied by visitors to our Website/App is processed for the following purposes:
- to compile user statistics;
- to promote security and improvement of our Website / App; and
- to improve our services.
If data cannot be traced directly to a person we might also share that information with third parties for other purposes. - Grounds for processing personal data
In order to be allowed to process your personal data, there must be a legitimate basis for doing so as set out in the GDPR. In the case of Check this legitimate basis will be – depending on the type of personal data concerned – performance of a rental agreement, a legal obligation, a legitimate interest or consent. If you do not provide certain personal data, you may not be allowed to rent a scooter, a car or use all of the features of the Website / App.
Rental agreement: We need to process personal data for the purpose of our performance of the rental agreement, for example for being able to rent out a scooter or a car to you, to be able to invoice the made, including the costs, and to be able to pass on fines and costs to you. Examples include your name and address, payment details, driving license details and location data. For example, we use your telephone number to send you a payment request when we can no longer reach you via our app or your email.
Legal obligations: We need to process (and, in particular, save or hand over) certain personal data pursuant to legislation as tax law.
Legitimate interest: We have an interest in approaching you with certain information for
promotional and testing purposes and to ensure that this Website / App is functioning optimal, unless your privacy interests outweigh our interests. For that reason, we keep a record of your use of the website, for example. With regard to the location of the vehicle, we have a legitimate interest in processing such information to protect our property (e.g. against loss or theft) and to pass on fines so that they are not wrongly charged to us.
Consent: If none of the aforementioned bases for processing apply, then we will request your consent to process certain personal data. - To whom do we issue personal data?
In order to be of service to you and to carry out our tasks, we use other parties to process personal data on our behalf. Third parties that we engage may include, for example, insurers, accountants or collection agencies. Moreover, we provide personal data to Appjection, which acts as a subcontractor for processing fines. We also share indirectly identifiable location data with municipalities for policy research. For some transfers, we have to ask your permission. Sometimes we are required by law or a court forces us to share personal information to, for example, the Tax Authorities, the police or the supervisory authority.
If we have personal data processed by a third party, we enter into a written processing agreement with these so-called processors that complies with the GDPR. A processor may, for example, be a party that performs certain IT activities for us or a financial service that facilitates payments. - Processing personal data outside the EU
We will endeavour to process your data solely within the European Union (‘EU’) by saving your data on a server located in the EU wherever possible. The GDPR is applicable in all countries of the EU. When we engage the services of data processors, we demand that they must process personal data on servers located in the EU. To the extent that this is not possible, we take the requisite measures to provide a suitable level of protection to ensure that your personal data is secure. - Your rights with regard to personal data
You are entitled to access any personal data processed by us or to have it corrected or deleted or restrict its processing. Sometimes you can also lodge an objection or request a transfer of your personal data. To submit a request to us in this respect, please contact us. See www.ridecheck.app, under “Support/FAQ”.
Access and correction: If you wish to know whether we are processing your personal data or would like to amend your personal data, please get in touch with us. We are entitled to ask you to provide proof of your identity first.
Erasure: Under certain circumstances, the GDPR allows you to have personal data erased. We will assess whether it is possible to implement such a request: in some cases we will have to retain your personal data, e.g. to comply with an obligation or to see to it that you will no longer receive messages from us.
Restriction: You are entitled to contact us with a request to restrict the processing of your data if you think that your personal data is incorrect, the processing of it is unlawful, you require it for legal action or you have objected to it being processed.
Objection: If we process your personal data on the basis of a legitimate interest, then you can object to further use of your personal data on the grounds of your specific reasons.
Objection to receiving messages: If you no longer wish to receive email messages or any other electronic messages from us, then you can deregister for these by clicking on the unsubscribe button in an email message received from us. You can also deregister by contacting us. - How do we secure your personal data?
We have taken appropriate technical and organisational measures to prevent loss or unlawful processing of personal data.
Login details are stored encrypted and personal data is processed in a secure environment that is provided with an SSL certificate. - How long do we keep your personal data?
We will not keep your personal data for longer than is necessary for the purposes for which we use it. We are required by law to keep some data for a certain period of time. Wherever possible, we will pseudonymise or anonymise your personal data to the fullest extent possible. - Questions and complaints
If you have any questions on the way in which we process your personal data, please let us know by sending an email to support@ridecheck.app. We will be happy to help. If you have a complaint that we are unable to solve for you, you can always submit a complaint to the Dutch Data Protection Authority (DPA).