Renting a Check is easy like Sunday morning! All you need is the Check app.
E-moped/ e-scooter:
<ol>
<li> Open the Check app and select a vehicle.</li>
<li> The app navigates you to your reserved Check. If you are close (&lt;100 meters) you can unlock the scooter with your app. After unlocking, your ride begins.</li>
<li> Remove the scooter from the stand and press and hold the green button for 2 seconds.</li>
<li> You can now drive away - enjoy your ride!</li>
<li> When you have arrived at your destination, end your trip via the app. Fold out the side stand to park the Check.</li>
<li>Make sure that the parked Check does not cause any hindrance.</li>
</ol>
E-car:
<ol>
<li>Find and reserve a car nearby using the app.</li>
<li>Once you reach the car, press 'Start ride' in the app.</li>
<li>The car will automatically unlock, get behind the wheel.</li>
<li>Depress the brake and move the gear lever to drive.
<ul>
<li>
💡On the right behind the steering wheel is the gear lever to put the car in drive / park / reverse 
</li>
</ul>
</li>
<li>Enjoy the ride! </li>
<li>Return the car to its service area (same zone as pickup). End the ride via the app.
<ul>
<li>
🔋 If the car battery is &lt;50% you need to connect it to a charging pole to end the trip
</li>
</ul>
</li>
</ol>

How does a trip start and end?

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<div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8">In most cities, you can use Check 24/7. Only in Groningen can you ride a Check between 6:00 AM and 1:00 AM.</div>
<div class="relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8">You can start a car ride between 5:00 AM and 1:00 AM.</div>
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During which hours can I use Check?

Netherlands
E- scooter: Check charges 33 cents per minute driving (15 cents pausing), with a starting fee of 1 euro.
E-car: Check charges 39 cents per minute (15 cents pausing), with a starting fee of 3 euros.
 
Per invoice, Check charges a 1.25 euro transaction fee. This does not apply to invoices of 0 euro and payments via NS Business Card and Shuttel.
In exceptional cases, for example when you receive a fine, additional costs may be added. Click <a href="https://ridecheck.zendesk.com/hc/en-us/articles/360011695939-Extra-cost" target="_self" rel="undefined">here</a> for an overview of extra costs.

How much does Check cost?

You can see the service area in your Check app. You can end a trip and park your Check anywhere within the parameters of the purple service area. Always park the Check responsibly so that it does not stand in the way of other people and help us keep the public space accessible for everyone.
Never park:
<ul>
<li style="font-weight: 400;">On private property;</li>
<li style="font-weight: 400;">In front of an entrance or exit;</li>
<li style="font-weight: 400;">On sidewalks;</li>
<li style="font-weight: 400;">On tactile guidance strips;</li>
<li style="font-weight: 400;">On parking spaces for cars;</li>
<li style="font-weight: 400;">On the grass, and; </li>
<li style="font-weight: 400;">Out of the staple bike rack </li>
</ul>
Do park:
<ul>
<li style="font-weight: 400;">In the designated parking spaces;</li>
<li style="font-weight: 400;">In a way that the vehicle does not form an obstacle to other people;</li>
<li style="font-weight: 400;">As if it were your own vehicle :)</li>
</ul>
Do you see a Check that is parked incorrectly? Report it via our app via ‘Report parking problem’ in the menu.

How do I park a Check?

Yes, every Check vehicle is covered by liability insurance. This insurance covers damage caused to third parties with a Check vehicle, except for the deductible. The deductible for scooters is €500. For cars, the deductible is €1,000, both for damage to a third party and for damage to the Check car. Check our <a href="https://ridecheck.app/files/verkeersverzekering-toelichting.pdf">policy terms</a> for all the details.

Support.

Do you have a question? Check out our frequently asked questions.